Chapter 4: Create a Church Brand Messaging Strategy (Messaging Blueprint)
By Janna Sensenig, Copywriter, ArtSpeak Creative
Why a Messaging Blueprint Is Essential to Branding for Churches
When you think about branding for churches, do you picture a logo, colors that fit your church’s style, and an overall visual identity? Well, take a step back, because one of the most important parts of your church’s branding is actually your church’s messaging.
Yep, you read that correctly. And a Messaging Blueprint is a single document that synthesizes every part of the Communication Triangle to create messaging that communicates the shared win—that’s where what you have to offer your audience meets what your audience is looking for.
In your Messaging Blueprint, you’ll cover the following:
- Your identity
- Who you are
- Your reputation
- What you want
- Your audience
- Who you’re called to reach
- What they want, hope, and fear
- Where they’re going
- Your messaging
This Blueprint not only guides your message but also directs the development of visual branding for churches. From this guide, you will be able to confidently communicate your refined message in a way that meets your audience where they are and brings both of your hopes together. (Remember that ever-so-helpful Communication Triangle? We’re talking about the spot on it where “what you want for your audience” overlaps with “what your audience wants for themselves,” which forms your message.)
Your Messaging Blueprint is one of the most important aspects of your church’s strategic mission. Let’s take a look at the elements of this guide through the lens of the Communication Triangle.
The Role of Identity in Branding for Churches
At one corner of your triangle is your starting point. This is where you define everything about who you are.
What makes you unique? What are the values you will not waver from?
You answer these questions during your discovery process. The answers then serve as the beginning of your journey toward the shared win. For this exercise, you will start with what you already know about yourself.
Mission Statement
At the core, most churches have a similar mission—to reach people for Jesus. But what is your church’s unique mission statement? Another way to think about this is, what do you want to do through your church in your community?
Vision Statement
If your mission statement is what you’re doing, then your vision statement is how you’re doing it. This fleshes out the steps of your mission.
Core Values
These are the deeply rooted principles that your church and its people stand on. Think of your core values as guidelines you would set out for staff and volunteers.
RELATED RESOURCES: For more about creating your own mission, vision, and core-values statements, check out this article and this video.
Distinctives and Advantages
This section highlights what’s unique and distinct about your church, as well as your key advantage—that’s the one thing you do better than everyone else.
Reputation
This is how your potential audience perceives you. We suggest highlighting your past reputation (what has your relationship been up to this point with your audience?), your current reputation (what’s your relationship like right now with your audience?), and your future reputation (what would you like your relationship with your audience to be?).
Archetype—Brand Personality
How would you describe your brand’s personality? That’s what you’ll cover here. At ArtSpeak, we have a starting point of 52 archetypes that we pull from to create a unique brand personality for each individual church, so you’ll know how you want to sound, feel, and communicate. Here’s a short primer using just 12 archetypes.
Tone Words
These words center on how your brand sounds to your audience. Choose three core words and write a short descriptor paragraph for each. Good tone words include “clear,” “compassionate,” “deep,” “light,” “welcoming,” and “funny.” Think of three words you would use to give a writer filters when they’re writing for you.
Pulse Words
These words pair with your church brand’s visual identity and center on describing the feel of your brand, including layouts, typography, textures, colors, and more.* We recommend choosing three core Pulse Words. Good Pulse Words include “bold,” “warm,” “anchored,” “textured,” and “bright.” Think of three words you could use to give visual designers feedback when they’re designing for you.
* Pulse Words are incredibly helpful guideposts as you move into the visual-branding phase of your strategy. They help you create a visual identity that feels like your ministry. To find these words, think about your ministry’s message and write out words that resonate with the feeling you hope your audience will have when they encounter it for the first or millionth time.
The Role of Audience in Branding for Churches
One of the most important aspects of a messaging strategy is knowing your audience. If you’re selling peanut butter to people with a nut allergy, you’re not going to get anywhere. In fact, you’re endangering their lives.
Your mission is as critically important. And if you understand your audience intimately, your ability to reach them expands. Here are ways you can define your audience.
1. Define Your Primary Audience
These are the people you’re most equipped to reach and who your mission is created around. We recommend you pick somebody so you can reach more of everybody.
2. Look at Demographics
Highlight the details of your audience—age range, family structure, living arrangements, even experience with church in the past.
3. Discover Their Challenges (Psychographics, Part 1)
What keeps these people up at night? What do they struggle with on a daily basis, both internally and externally? What do they wish they could change about their lives?
4. Build Out Hopes and Fears (Psychographics, Part 2)
These should come directly from the challenges you identify above. What does your audience hope for, and, on the flip side, what do they fear?
5. Expand Your Range to a Secondary Audience
Outside of your primary-audience bull’s-eye is a secondary audience that also needs to hear your message—who are they, in simple terms?
6. Develop Personas
This is where you’ll create descriptions of people who fit into your primary audience (and sometimes one or two who fit into your secondary audience too). These personas should cover who these people are, their ages, families, jobs, backgrounds, brands they love, and experiences they’ve had in life. These personas will give you concrete examples of the people you’re striving to reach with your message.
The Role of Messaging in Branding for Churches
As both you and your audience reach the apex of the Communication Triangle, you come together for that glorious shared win. This is the point where what you have to offer directly correlates with their challenges. It’s that place where your audience’s hopes and dreams blend beautifully with yours.
Here’s what’s covered.
Value Propositions
These are statements that speak directly to the value of your church and coincide with your audience’s hopes, fears, and struggles. They’re meant to be short one-liners that you can use anywhere—on social media, on your website, even in sermon series.
A value proposition is always one of three kinds of statements:
- A gain creator—Something that will make someone’s life more positive
- A pain reliever—Something that will reduce or eliminate a negative experience
- A product or service—We don’t write tons of these in branding for churches, but this is in the “Get your taxes done stress-free” category
Examples of effective value propositions for churches:
- “Find sustainable success over your struggles.”
- “Pay it forward by giving back.”
- “Empowering today’s dreamers and tomorrow’s leaders.”
- “The truth that matters. A church that makes a difference.”
- “Where compassion gets the final word.”
- “Make serving a family value.”
Brand Promise
What’s the big, all-encompassing value proposition that you can promise to your audience? That’s your brand promise. (This can end up becoming your tagline in most cases.)
Examples of brand promises or taglines for churches:
- “Get set free. Thrive in life. Help others do the same.”
- “Ordinary people. Extraordinary purpose. You’re invited.”
- “Inspiring one another to live and love like Jesus.”
- “Explore the questions you’re asking. Discover the love you’re seeking.”
- “Real people. Real life. Taking steps together.”
- “Live wide awake.”
One-Liner
If you had to describe your church in a 30-second elevator pitch, what would you say? Your one-liner is a concise statement of what you do, why you do it, and who you do it for. This isn’t the same as your mission statement because you want to craft it for your audience, not for your internal team.
Examples of one-liners or elevator pitches for churches:
- “Life can feel like a lonely uphill climb. At The Point Church, you can find rest in Jesus and joy in fellowship, so you don’t have to face life’s trials alone.”
- “Courtney Wise is a writer and speaker and the founder of Mom-Dentity™, a game plan for finding the mom God created you to be in the worst, most chaotic, and funniest parts of your life.”
- “University Christian Church: An open-hearted church for curious-minded people.”
Core Story
Your Core Story is an example of the journey your audience will go on, encapsulating their hopes and fears in a way that resonates with them and shows them that you’re willing to meet them where they are.
Wondering how all this comes together? In the next section, we’ll go over what implementing some of these messaging tactics looked like with a real church.
Church Branding Case Study: Discover Church in Philadelphia
Messaging is when you choose what words you’ll use to invite the people you’re uniquely called to reach to your unique church. One of the many ways to incorporate your messaging into a compelling invitation is through a Core Story that’s about your audience specifically and highlights their challenges, hopes, and fears.
Here’s how we created a Core Story for Discover Church in Philadelphia.
Refine a Compelling Story
Marc and Monica Poland, pastors of Discover Church in Philadelphia, knew church had to be different. Marc often felt stuck in church, as if there were no clear path in front of him. By contrast, the business world afforded him an upward trajectory—he experienced the clarity of seeing his next steps from wherever he was on his journey.
But even the business world wasn’t satisfying him. His career didn’t fulfill his deepest longings to understand himself in the context of his own purpose. We used these key pieces of Marc’s story to help write the Core Story for Discover Church.
Your own Core Story will help you cut through the noise and connect with the people in your audience because you’ll be telling a story that they connect with on a personal level.
So where do you begin?
Gather the Best Parts of Your Own Story
What parts of your own journey will you use to craft your church’s Core Story? Before you can get there, you need to know your story. First, write your story, or make an audio recording of you telling your story. Use questions to jog your memories, such as these:
- What moment stands out as a turning point?
- How did you come to your current understanding of what ministry should be for you?
- Who influenced you?
- What made your journey of transformation difficult?
- How was the difficulty resolved?
- What have you experienced with Jesus that others should also experience?
Once you have your story, let’s dig for the pieces that will work best for your church’s Core Story.
The Three Story Qualities
- Relatable: The story is relatable to the people in your target audience.
- Fears and Hopes: The story connects to the fears and hopes felt by the people in your audience.
- Guide: The story can help position your church as a helpful guide for the people you are called to reach.
Let’s examine Discover Church as a case study for the three story qualities, starting with “relatable.”
1. Be Relatable—Who Is Your Audience?
Before we go any further, we have to identify who exactly is in Marc’s audience, just as you need to identify who is in yours. Marc and Monica were best positioned to reach young professionals in Philadelphia with children ages 4–14. This target was strategic for at least two reasons:
- Marc and Monica are young professionals, so they can naturally relate.
- According to certain statistics, ages 4–14 is the highest age segment who comes to faith.
The beginning of Marc’s Core Story goes something like this.
Have you ever felt stuck, wondering what’s next for you?
In my journey, corporate America afforded me opportunities to discover my next steps, and put myself on an upward trajectory. But the truth is, I chose to be someone else because I wasn’t sure who I was.
The relatability of the opening statement is clear. First, it’s all about the individual. Next, the listener is brought into an experience he or she can likely relate to.
2. Connect to the Fears and Hopes
We’ll continue with the next part of the Discover Church Core Story:
Sometimes the quiet moments reveal the truth: You don’t yet know who you really are, or why you’re really here.
Maybe you shut out troubling thoughts with distractions, like most people do. If that’s you, we have an invitation for you.
Stop wasting precious years of your life by not knowing who you really are, or what your purpose really is. God has something better, and we invite you to discover it.
Can you see the fears and hopes that may be felt by the people in Discover Church’s audience in the above paragraph?
We’re addressing a fear of missing your purpose and wasting your life. But we’re not stopping there. We’re inviting people into a real relationship with Jesus that can bring real answers to those fears. By being mindful of the felt fears and hopes, we are ministering with empathy and compassion.
3. Be a Helpful Guide
Here’s the rest of their story:
Along the way in our journey, when God overwhelmed us with amazement, we realized that church had to be different. We realized that God had something better for us, and for you to discover.
Once you discover what you were made for, everything clicks, and you’ll say, “I wish I knew this stuff sooner.” God has something next for you. He always does.
We look forward to seeing you at Discover Church.
Marc and Monica had their moments of epiphany, in which they realized that things had to be different. This experience positions them as helpful guides for people in Philadelphia who face similar internal struggles.
Because Marc and Monica issue a challenge to their audience (“Stop wasting precious years of your life”), they can now be viewed as guides, or perhaps coaches. They have a way to help.
4. Put it All Together
When we take each part of the messaging for Discover Church—their identity, their audience, and the shared win between them—we’re able to craft a Core Story that walks their audience through a journey they can relate to, one that hits on their hopes and fears and brings them to a guide who can help.
Here’s Their Full Core Story
Have you ever felt stuck, wondering what’s next for you?
In my journey, corporate America afforded me opportunities to discover my next steps, and put myself on an upward trajectory. But the truth is, I chose to be someone else because I wasn’t sure who I was.
Sometimes the quiet moments reveal the truth: You don’t yet know who you really are, or why you’re really here.
Maybe you shut out troubling thoughts with distractions, like most people do. If that’s you, we have an invitation for you.
Stop wasting precious years of your life by not knowing who you really are, or what your purpose really is. God has something better, and we invite you to discover it.
Along the way in our journey, when God overwhelmed us with amazement, we realized that church had to be different. We realized that God had something better for us, and for you to discover.
Once you discover what you were made for, everything clicks, and you’ll say, “I wish I knew this stuff sooner.” God has something next for you. He always does.
We look forward to seeing you at Discover Church.